Customer Care

Customer Care

Looking for information and don't know where to find it? Henry's wants to help.

Account Services

Log in to your account using the email address and password you entered when first creating your account. Once you're logged in, you will be able to update your shipping/billing address, contact information, check your order status, view your Wish List and more.

Lost password

If you are having difficulties remembering your password, click here or click the "Forgot your password?" link on the account log in page, enter your email address where required, and a new password will be sent to you. For security, you should change the password to your account as soon as you log in.

Sign up for email

Want to be notified of the latest gear, the coolest products, sales, promotions and in-store events? Sign up for Henry's eNewsletter!

If you need to change the email address that we send eNewsletters to, simply log in to your account on Henry's web site and edit your information there. You can also email us at info@henrys.com.

If, for any reason, you decide you no longer wish to receive Henry's eNewsletter, an "unsubscribe" link can be found at the bottom of every eNewsletter that we send out. Click this link and you will automatically be removed from our emailing list. You can also email us at info@henrys.com. Should you ever wish to re-subscribe, let us know and we will be more than happy to add you back onto our list.

Questions about your order?

See our Contact Us page for information on getting in touch with our Commercial Department.

Henry's Store Locations

Henry's has over 30 stores located throughout Ontario, in Winnipeg, Manitoba, and in Halifax and Dartmouth, Nova Scotia. For detailed store location information, including maps and store hours, visit our Store Locations page and select the location nearest you.

Contact Us

For more information, questions, or further details on our policies and conditions, please contact us at info@henrys.com, call toll-free 1 (800) 461-7960 or in the Greater Toronto Area call (416) 868-0872.